Developing Electronic Information Resources to Promote Social Inclusion of Vulnerable Communities in Uruguay

This chapter focuses on multidisciplinary research about needs and the behavior of real and potential information users. The research is carried out in a university context to address social issues as well as to find solutions appropriate to the Uruguayan context, which is rather different from the one in developed countries. The chapter focuses on the discussion of the research results, on the developed electronic information resources, and on the impact on the target population and social mediators. The chapter also focuses on the multidisciplinary work experience, which carries out the research group through meetings and workshops with social actors and decision makers on social policies. This research constitutes a step forward in the development of information and communication sciences as well as to improve the information domain in Uruguay.